How Privacy Works Around Your Wallet
Our Privacy Policy covers the details you enter when opening an account, including your contact information and the phone verification step required before account access. We may record payment references needed to match a request with DANA, OVO, GoPay, QRIS, bank transfer or a virtual account,
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while keeping the policy focused on the transaction trail rather than unrelated activity. Device and browser signals can help us recognise a returning session, protect account access and investigate a stalled status. Cookies may remember selected settings and help us understand which policy pages are opened.
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We use information for account administration, payment reconciliation, security checks and support responses, and we retain it only for the period needed for those purposes or applicable legal duties. Where local law permits, you can ask what data we hold, request a correction or ask about
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deletion. Access and eligibility depend on local law, and our contact team can explain the next account step without asking you to share a password.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.